Cancellation policy

For specialist practitioners and complementary therapists: Please note that you will be asked to pay in full for missed appointments or those cancelled with less than 24 hours' notice.

Members will be charged £50 in respect of any GP appointment and full value for any other practitioner appointment for which they do not attend the Clinic without at least 24 hours notice of cancellation or rearrangement to the Clinic.

Members will be charged £50 and non-members will be charged full price for any GP appointments that are missed or not cancelled 24hrs prior to their appointment.